FILLED OS · The leasing performance operating system.

A lead tells you who inquired.
A conversation tells you why they didn’t lease.

FILLED OS is a leasing performance platform built around real renter conversations. Capture what renters are actually saying, connect those conversations to tours and outcomes, and turn the data into actionable property intelligence.

FILLED OS
FILLED OS leasing performance overview dashboard
Interface shown with sample data.
ConversationTourIntelligenceDiagnosisRecommendation

FILLED OS connects what renters say to what properties should do next.

The difference

Leasing is more than a pipeline.

Most systems track activity. FILLED OS explains performance.

Traditional CRM

LeadContactedTourClosed / Lost

Tracks activity.

FILLED OS

ConversationObjectionTourPatternRecommendation

Explains performance.

Conversation intelligence

Built around the conversation.

Capture what renters are looking for and why they move forward or walk away. Repeating signals become property intelligence.

  • Renter intent, budget and move timing
  • Objections and reasons for not touring
  • Post-tour feedback and recurring patterns
FILLED OS
FILLED OS conversations dashboard showing tags, outcomes and property-level renter records
Interface shown with sample data.
Qualified tours

Measure what actually matters.

Qualified Tours Held is the primary operational metric: a clear view of whether marketing, follow-up and qualification get the right renter through the door.

  • Inquiry Verified Scheduled Held
  • Track show rate and post-tour outcomes
  • Connect tours to applications and leases
FILLED OS
FILLED OS tours dashboard showing scheduled, held and no-show tours
Interface shown with sample data.
Demand intelligence

Understand what renters are asking for.

Among renters captured in FILLED OS, identify bedroom, budget and voucher demand alongside common objections. These signals describe the FILLED dataset, not an entire market.

  • Identify demand by budget and bedroom type
  • Spot recurring renter concerns
  • See where inventory misses renter needs
FILLED OS
FILLED OS demand dashboard showing bedroom, budget and voucher demand and recurring objections
Interface shown with sample data.
Property performance

Know where the leasing funnel is breaking.

Connect renter feedback with inquiries, tours, applications and vacancy to diagnose the stage that needs attention.

  • Demand and response
  • Tour show rate and application conversion
  • Vacancy and property-level feedback
FILLED OS
FILLED OS property performance dashboard showing verified rate, show rate, tour conversion, renter feedback and vacancy
Interface shown with sample data.
AI reporting

Ask your leasing data questions in plain English.

Turn leasing activity and renter conversations into reports and recommendations.

FAsk FILLEDSample analysis
Why is this property getting tours but not applications?
FILLED Analysis

Tour volume is healthy, but applications are below the portfolio average. Deposit concerns appeared in 14 renter conversations.

Recommended action: test clearer move-in cost messaging and measure the next 30 days.

Recommendations

Data is only useful if it changes something.

Record the problem, evidence, recommendation, owner decision and result so the next action stays accountable.

ProblemEvidenceDecisionResult
FILLED OS sample recommendations tableRecommendations · Interface shown with sample data.
Unmatched demand

See the demand your portfolio cannot currently serve.

Clusters of renter needs without a current property fit can reveal inventory and pricing gaps.

Example inventory gap42 renters
Nashville2BRUnder $1,500Voucher friendly

No current property fit in the active portfolio.

Your channels

Your leasing data. Your existing channels.

FILLED OS works with renter demand from the channels you already use. FOUND is an additional source for participating properties.

Apartments.comZillowMetaGoogleCallsEmailProperty WebsiteFOUND
FILLED OS

Conversations Tours Performance

Teams

Built for the people responsible for occupancy.

Ownership

Know why occupancy is moving.

Property Management

See where operations are breaking.

Leasing Teams

Keep conversations and tours organized.

Marketing Teams

Know which channels produce real tours.

FILLED OS

Stop asking how many leads you got.

Start understanding what renters are telling you.